Terms of Service

CALCo is a custom laser-engraving and merchandise platform. Through the Services we offer custom laser work and engraving, leather-patch hats, tumblers, cutting boards, and other personalized and ready-made goods, together with NFT- and wallet-based rewards, claims, real-world-asset (RWA) collab campaigns, and crypto checkout on the XRP Ledger (XRPL).

Orders are fulfilled through our connected Shopify store, and certain features let you connect a self-custody crypto wallet to verify NFT holdings, claim rewards or discounts, and pay with XRP or RLUSD. We may add, change, suspend, or remove any part of the Services at any time.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services, place an order, claim or redeem a reward, or connect a wallet. By using the Services you represent and warrant that you meet this requirement and that you will comply with all applicable laws and any third-party platform terms.

Some features let you connect a self-custody XRPL wallet through Xaman (XUMM) or WalletConnect-compatible wallets (such as Joey). You are solely responsible for your wallet, seed phrase, private keys, and all activity taken through your wallet. Calco Labs never takes custody of, holds, or controls your crypto assets, NFTs, or keys, and cannot reverse, refund, or recover on-chain transactions.

The Services rely on third-party providers — including Shopify (checkout and fulfillment), Supabase (data hosting), Bithomp and the Hedera Mirror Node (on-chain ownership verification), Shippo (shipping), Google Maps (address autocomplete), and public XRPL infrastructure. Your use of those features may also be subject to the third party’s own terms, and we are not responsible for third-party services or networks.

Shipping, taxes, payment options, and final totals are calculated at checkout. Product availability, pricing, production time, and shipping options may change based on inventory, selected options, your location, carrier rates, and supplier availability.

Custom and personalized items are made to order. Once production has started, custom or personalized orders may not be cancellable, returnable, or refundable. You are responsible for the accuracy of any artwork, text, options, and shipping details you submit.

Where crypto checkout is offered, payments in XRP or RLUSD are final and irreversible once submitted to the ledger. Crypto prices are converted using live exchange rates with a volatility buffer, and quoted amounts may expire. Sending the wrong amount, using the wrong network, or omitting a required destination tag may result in loss of funds for which we are not responsible.

NFT, wallet, claim, collab, and discount benefits are utility and reward features only. They are subject to verification, eligibility rules, redemption limits, expiration windows, reservation timeouts, availability, and change or discontinuation at any time. Rewards and discounts have no cash value and are non-transferable except as expressly permitted.

You agree not to:

(a) use the Services for any unlawful, fraudulent, or abusive purpose; (b) submit infringing, unlawful, or offensive artwork or content; (c) interfere with, disrupt, scrape, or attempt to gain unauthorized access to the Services, our databases, or other users’ data or wallets; (d) circumvent eligibility, discount, claim, or rate limits, or manipulate rewards; or (e) misrepresent your identity or ownership of a wallet or NFT.

The Services, including the CALCo and California Laser Co. names, logos, branding, site design, text, graphics, software, and all related content, are owned by Calco Labs LLC or its licensors and are protected by intellectual-property laws. Except for rights expressly granted to you, all rights are reserved. You may not copy, reproduce, modify, distribute, or create derivative works from the Services without our prior written permission. You retain ownership of artwork you submit but grant Calco Labs a license to use it as needed to produce and fulfill your order.

CALCo NFTs, claims, rewards, discounts, tokens, and related digital items are utility and collectible items only. They are not investment products, securities, or financial instruments, and nothing on the Services is financial, investment, legal, or tax advice.

We make no promise or guarantee of profit, resale value, appreciation, income, return on investment, or future market performance. Crypto assets and NFTs are volatile and risky, and you are solely responsible for any decision to acquire, hold, transfer, or transact in them.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services, blockchain networks, or third-party providers will be uninterrupted, secure, error-free, or available.

TO THE FULLEST EXTENT PERMITTED BY LAW, CALCO LABS LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR CRYPTO ASSETS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US FOR THE APPLICABLE ORDER IN THE 30 DAYS BEFORE THE CLAIM, OR US $100.

You agree to indemnify, defend, and hold harmless Calco Labs LLC and its officers, members, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your content or artwork, your wallet activity, or your violation of these Terms or applicable law.

We may suspend or terminate your access to the Services at any time, with or without notice, including for any violation of these Terms. The sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in California for any dispute that is not otherwise subject to arbitration or small-claims resolution.

Questions about these Terms can be sent to hello@calcolabs.com.